About Us

Here at Closer Care we have established our reputation as a trusted registered NDIS service provider committed to high service and safety standards.

Closer Care will provide flexible, client-focused and goal-driven opportunities for people living with a disability, meaning you will experience more choice and access to disability supports and services.

What are the benefits of joining Closer Care?

There are several benefits of choosing Closer Care, such as being assured of high quality and safety standards. Being able to access a wider range of services, and having access to services through your NDIA-managed funding.

Working in disability support is more than meeting the standards of care. We pride ourselves on going beyond service delivery, and toward building meaningful and long lasting social connections with our participants. Our friendly and compassionate support staff interact closely with each individual to provide holistic support at home and access to their surrounding community. We are driven by a dedication to create and sustain meaningful social connections. With our clients and their loved ones, to lead them to an enriched quality of life.

About us at Closer Care is proud to say, we work with you closely, with compassion, empathy, understanding and consideration, to make your quality of life better than you ever imagined possible. The significance of our title centres on the idea that through a close connection. We can be more effective in supporting you to enjoy your life every day the way you decide.

Closer Care is an industry leader in mental health support and recovery. If you are living with a mental illness and need formal assistance, Closer Care is here to provide enriching psychosocial support services that meet your individual needs.

People who live with a mental illness can often feel excluded from society. At Closer Care we are dedicated to supporting people living with a psychosocial disability to integrate and contribute to society. To explore their interests and to build meaningful professional relationships with their support team. 

Our team are here to support, we have qualified and experienced psychosocial support workers who are passionate to make a positive change in the mental health field. The benefits of mental health support are wide ranging, they include companionship, structure and social inclusion.

Our psychosocial support workers focus on recovery and rehabilitation. The relationship between our mental health support workers and our participants are often less clinical and more based on practical support than what is offered by other health professionals. Our staff, along with our participants are contributing to a happier and healthier society.

"Our job is not to deny the story, but to defy the ending-to rise strong, recognize our story, and the rumble with the truth until we get to a place where we think, Yes. This is what happened. This is my truth. And I will choose how the story ends."

– Brene Brown Rising strong

Closer Care Values

Connection

At Closer Care, we cherish the belief that genuine connection with individuals living with disabilities is at the heart of our exceptional care service. By understanding our clients and sharing in their interests, we pave the way for positive relationships, fostering social connections that are crucial for harmony and progress.

Compassion

At Closer Care we embrace empathy and kindness in every interaction to create a warm and nurturing environment where individuals feel valued, understood, and supported in their unique journeys towards well-being. We take pride in a care approach that consistently validates and empowers participants throughout their support journey.

Client-centered

Our commitment to being client-centered is unwavering. At Closer Care, we prioritise the individual, tailoring our services to fulfil our clients’ specific needs and preferences. This individualised approach ensures that each person in our care receives the attention and support they deserve.

Collaboration

Collaboration is the heartbeat of Closer Care. We prioritise open and honest communication, ensuring seamless information flow and collaboration within our team and with participants. By fostering clear communication, we increase the quality of care, ensuring a holistic approach to individual wellness.

Continuous Improvement

Closer Care is committed to continuous improvement and accountability. We view learning as a lifelong journey, constantly evolving to provide the highest standard of care. By being accountable for our service delivery and embracing new knowledge and staying ahead of industry advancements, we ensure our care practices remain at the forefront of excellence.

Capacity Building

At Closer Care, we believe in capacity building leads to sustainable outcomes. We go beyond routine care, striving to empower individuals to enhance their abilities. By fostering independence and developing abilities, we enable our clients to navigate life with confidence, resilience, and strengthened sense of self.

Alineh Agon

Founder and Director

Bachelor of Arts – Psychology
Master of Counselling

In July 2019, I founded Closer Care, a company that supports NDIS participants to have social connection, belonging, and an opportunity to find stable and consistent support in the pursuit of achieving their goals.

Often all it takes to make someone’s day is to actively listen and acknowledge what they have to say, making the client the center of the service.

Closer Care has high value company structure that believes every client has the potential to grow, all it takes is a bit of support to bring out the best in them.

Closer Care prioritises the well-being of both clients and our dedicated team. Recognising that our people are our greatest asset, we ensure a positive and supportive work environment. By nurturing happy employees, we empower them to understand participants on a deeper level, bringing out the best in both themselves and those they support.

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