Support Coordination
Guidance. Clarity. Confidence in Your NDIS Journey.
Navigating the NDIS can feel complex. Support Coordination helps you understand your plan, connect with the right services, and move forward with clarity and confidence.
At Closer Care, our Support Coordinators work alongside you to make your plan practical, achievable, and aligned with your goals.
What is Support Coordination?
Support Coordination is a funded NDIS support designed to help participants:
- Understand their NDIS plan
- Build the skills to manage supports
- Connect with appropriate service providers
- Strengthen independence and decision making
Who We Help
We support:
- Individuals with psychosocial disabilities
- People with complex mental health needs
- Families seeking support for a loved one
- Hospital discharge referrals
- Participants transitioning from mainstream services
If you are unsure whether you are eligible, we can guide you through the process and provide honest, practical advice.
Meet our Support Coordinators
Nour – Support Coordinator | Social Worker
Nour is a qualified Social Worker with extensive experience across hospital and community mental health settings since 2019. She specialises in supporting participants with complex psychosocial needs and mental health challenges.
Her approach is holistic, recovery-oriented and grounded in strong advocacy. Nour works closely with participants to bridge mainstream services and NDIS supports, ensuring stability, connection and long-term capacity building.
Her core areas include:
• Support Coordination
• Psychosocial Recovery Coaching
• Case management & care planning
• Counselling-informed (non-clinical) support
• Provider liaison and referral pathways
With strong networks across hospitals, allied health and community services, she brings a calm, capable presence to complex situations, crisis management, and recovery-focused planning.
Tamanna Rahman – Support Coordinator
Tamanna is a Sydney-based Support Coordinator with a strong passion for supporting culturally and linguistically diverse (CALD) communities.
Her work focuses on bridging communication gaps and ensuring participants feel heard, understood, and supported. Tamanna prioritises securing appropriate NDIS funding and linking participants with quality providers that align with their goals and values.
Her qualifications include:
• CHCDIS021 – Prepare for NDIS Support Coordination
• Cert IV in Disability
• Standard Mental Health First Aid
• Positive Behaviour Support
• NDIS Worker Screening & Working With Children Check
Tamanna provides Level 1 & 2 Support Coordination, face-to-face, phone, and online services, with a culturally responsive and empowering approach.
How We Help
At Closer Care, our Support Coordinators work alongside participants to build confidence, strengthen decision making skills, and connect them with high-quality providers that align with their goals.
We assist participants to:
• Understand their NDIS funding and plan budgets
• Connect with registered and non-registered providers
• Coordinate supports across health, community, and mainstream services
• Navigate complex systems including hospitals, housing, mental health services, and Centrelink
• Prepare for plan reviews and gather supporting evidence
• Manage risks and respond to changing circumstances
• Build independence, choice and control
Our team specialises in supporting participants with psychosocial disabilities, mental health challenges, and complex support needs. We work closely with families, carers, allied health professionals, and plan managers to ensure services are coordinated, consistent, and outcome-focused.
We provide Level 1 (Support Connection) and Level 2 (Coordination of Supports) across Sydney, with a strong focus on culturally responsive and recovery-oriented practice.
Our approach is person-centred, trauma-informed, and capacity-building — empowering participants to confidently navigate the NDIS and live more independent, connected lives.
Request to Access the NDIS - Support and Guidance in Sydney
Need Help Applying for the NDIS?
If you or someone you care about is living with a permanent disability and needs support, you may be eligible for the National Disability Insurance Scheme (NDIS).
The Request to Access (RTA) process can feel confusing and overwhelming, especially when you are already managing health, mental health, or complex life circumstances.
At Closer Care, we provide professional support to help individuals and families understand eligibility requirements and prepare a strong NDIS access application.
What is a Request to Access (RTA)?
A Request to Access (RTA) is the first step in applying for the NDIS. It involves submitting evidence to demonstrate:
- A permanent disability
- Significant impact on daily functioning
- The need for ongoing support
- How the disability affects work, study, social participation, and independence
Strong medical and functional evidence is essential to support a successful application.
Start Your NDIS Application Today
If you need assistance with a Request to Access the NDIS in Sydney, contact our team today.
We provide compassionate, culturally responsive, and recovery focused support to help you take the first step toward funding and stability.
Contact us at referrals@closercare.com.au to discuss your situation or
Submit an enquiry via the form below